FAQs

Frequently asked questions

Can I cancel my membership?


You may cancel your membership with 30 days anticipation notice via letter or email after the first 180 days of your introductory membership period has passed.




Do you accept insurance?


No. The direct nature of DPC liberates us from the contractual agreements by insurance companies that prohibits doctors from offering discounted pricing on lab tests and diagnostic studies. By not accepting insurance we are able to provide ideal medical care that our patients truly deserve.




Is there a requirement to have insurance in order to become a member?


You don’t need insurance to join Luminous Health & Wellness Direct Primary Care. However, keep in mind that DPC is not a substitute for insurance. It’s strongly recommended to have at minimum catastrophic insurance coverage for unanticipated medical issues that may arise and cannot be managed by Dr. Medina Galvan (ie. appendicitis, car accident requiring surgery, cancer treatment et cetera).





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